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About SLO

San Luis Obispo Chamber of Commerce
Privacy Policy

The San Luis Obispo Chamber of Commerce (the Chamber) takes your privacy very seriously. This Privacy Policy describes the types of information we gather when you visit and use the features our Web site (, how we treat that information, and the choices you have regarding our use of, and your ability to correct, the information.

Personal Information
The Chamber does not collect personal information for visitors browsing our Web site. The Chamber may collect personal information for visitors who choose to create an account, register for an event, post an event to the Community Calendar, purchase a chamber product, or opt-in to receive our e-mail and/or text-message communications. In these cases, the Chamber will collect personal information including but not limited to: your name, e-mail, phone number, cell phone number, company name and address. The Chamber will not rent or sell the personal information of Chamber members and its listservs (electronic mailing lists) to third parties for the purpose of marketing. The Chamber may share your personal information with third party Web site administrators (only for the purpose of serving you) and as required by law.

Aggregate Information
The Chamber collects and shares aggregated information about our members and Web site visitors with our partners and advertisers. This information does not identify individuals, and is used to provide our partners and advertisers with information about the volume and activities of visitors to our Web site.

Online Transactions
The Chamber will collect credit card information from visitors choosing to register for an event or purchase a product from the Chamber Web site. All transactions are processed through our secure online payment system. The Chamber uses an outside credit card processing company to collect payment for online transactions made on our Web site. This company does not retain, share, store or use personally identifiable information for any other purpose. The Chamber will use your credit card information for billing purposes only and to fill your orders. If we have trouble processing an order, we will use the contact information you provided to contact you.

All personal information described above is stored on restricted database servers. When you enter sensitive information (such as a credit card number) on our registration or order forms, that information is encrypted using secure socket layer technology (SSL).  Data staff proactively monitors and applies patches and critical updates as needed.

Newsletters and Listservs
The Chamber distributes several online newsletters and listserv mailings each week via e-mail. Visitors to our Web site can subscribe to our newsletters and listservs. When you opt-in to receive communications from the Chamber, we will collect your personal information (including but not limited to your name and e-mail address) for the purpose of delivering these communications to you. Participation in these communications is voluntary, and you may choose to unsubscribe at anytime.

Surveys, Polls and Contests
On occasion, the Chamber may provide the opportunity to participate in surveys, polls or contests on our Web site. If you participate, we may request certain personally identifiable information from you. Participation in these surveys or polls is voluntary and you therefore have a choice whether or not to disclose your personal information.

Refer-a-Friend/Email Page
The Chamber allows you to email some pages of our Web site to a friend. If you choose to use our Refer-a-Friend/Email Page feature, we will ask you for your friend’s name and email address. The Chamber will automatically send your friend a one-time e-mail inviting him or her to visit our Web site. The Chamber stores this information for the sole purpose of sending this one-time e-mail and for tracking the success this referral feature.

Request Info
The Chamber allows you to request information or comment on any subject you wish. If you choose to use our Request Info feature, we will ask you for your name, phone number, e-mail, location, and additional information regarding your request. The Chamber will not use this information for the purpose of marketing. The Chamber stores this information for the sole purpose of sending you the information in your request.

Data Tracking
The Chamber makes use of browser “cookies.” Cookies are small text files placed on your computer's hard disk by our server. They allow us to quickly check your status as a member or subscriber to better serve you on our Web site. The Chamber will never use cookies to retrieve information from a computer that is unrelated to our site or services. If you wish to disable these cookies, the help portion of the tool bar on most browsers will tell you how do that. If you set your browser to disable cookies, however, you may not be able to access certain aspects of the Chamber Web site.

The Chamber may also use log files including but not limited to internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. Log files are used to administer the site, track users’ movements around the site and analyze trends about the usage of our Web site. Log files do not identify individual users.

The Chamber may also use embedded images in emails to track the open rates for our mailings, so that we can tell which mailings appeal most to Chamber members and subscribers.

Contributions to this Web site
Public comments submitted to are subject to review by the Chamber prior to posting. The Chamber reserves the right to monitor and withhold comments that include personal, offensive or potentially libelous language, materials or links. Comments may be edited for spelling errors and for clarity before posting and without notification. In compliance with federal and state laws, the Chamber will not post any material that is protected by copyright or any other intellectual property rights unless you are the owner of those rights, or you have permission to publish that material. Offenders of these rules will be excluded from future participation.

Links to Other Sites
The Chamber provides links allowing you to access third party Web sites. The Chamber is not responsible for the content that appears on those sites and does not endorse these sites. Please consult those sites' individual privacy policies in order to determine how they treat user information.

Modification to this Policy
The Chamber may revise or amend this policy at any time at our sole discretion. All changes will be posted to this Page. We encourage users to visit this page periodically to review our current policy.

Contact Us
If you have any questions about this policy or our site in general, please contact us.

Last Updated: December 22, 2009


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